Account Director

• Manage and grow relationships to drive expansion and renewals across all solution areas within assigned clients 

• Realize revenue and margin targets and maximize sales opportunities through connecting client needs with Prometric offerings and solutions 

• Develop business partner relationship with existing clients; interact with multiple contact points, internal and external 

• Develop relationships vertically and horizontally from main point of contact 

• Understand when to bring in key Prometric resources and leadership to assist with account development and opportunity progression 

• Lead contract and pricing negotiations 

• Develop and execute strategic account plans for assigned accounts 

• Manage existing account profitability to drive revenue growth 

• Extensive account knowledge, including holistic client business performance, future state business plan, competitor relationships and additional vendors 

• Collaborate with Technology, Test Development, Customer Success, Marketing and other internal resources 

• Minimize churn and maximize retention in assigned accounts 

• Use Prometric’s sales tools (e.g. Salesforce.com) and methodology to effectively manage the accounts, opportunities, pipelines and forecast 

• Perform other duties as assigned 

QUALIFICATION REQUIREMENTS 

• Excellent organizational skills, with emphasis on project management, time management and analytical skills to produce information in a concise and timely manner 

• Demonstrated success using project management tools and methods (e.g., Microsoft Project, Excel, Visio), work breakdown structures, and issues management to direct technology-driven projects 

• Superior oral and written communication skills with the ability to succinctly articulate business progress, issues, challenges and resolutions 

• Experience with testing, assessment and certification software and solutions would be viewed as a distinct advantage for candidacy 

• Strong financial acumen, with experience budgeting and forecasting to manage monthly and annual sales performance 

• Excellent presentation skills and ability to communicate information, whether technical or non-technical to staff members and customers, in a clear and concise manner 

• Highly motivated, organized, able to travel, work independently, and possess strong team leadership skills 

• Technical or product-oriented program experience preferred 

• Must have diverse knowledge of and experience in the development and operational aspects of products with a demonstrated ability to learn new industries and service