The Client Services Assistant provides administrative support including fund administration, board meeting coordination, and data collection for internal audits. They are responsible for creating reports, managing invoices, and maintaining accurate records to support the client-facing team.
The Accounts Receivable Processor manages account reconciliations, resolves billing inquiries, and processes various payments including COBRA and self-pay. They are also responsible for maintaining employer contracts, preparing contribution reports, and performing payroll audits.
The Director, Client Relationship leads a defined book of business by managing client relationships, executing account strategies, and overseeing operational effectiveness. They are responsible for retaining clients, identifying service opportunities, and mentoring assigned team members to ensure financial and regulatory goals are met.
The Manager leads field auditing, staff training, and client implementation functions while supervising a team of analysts and auditors. They are responsible for ensuring audit quality, overseeing system conversions, and developing training materials to maintain operational standards.
The Client Relationship Manager supports the Director in managing client relationships, monitoring government regulations, and facilitating board meetings. They also handle contract documentation, financial report collation, and act as a liaison between clients and internal operations staff.
The Business Systems Analyst writes requirements for software development, performs system testing, and ensures the accuracy of programming changes. They also provide infrastructure support, manage data reports, and assist in the implementation of new clients.
The Client Relationship Manager supports the Director in managing client accounts, facilitating board meetings, and ensuring compliance with government regulations. They act as a liaison between clients, vendors, and internal staff while managing documentation and financial reporting.
The Retirement Initiatives Specialist serves as a technical liaison between operations, programmers, and vendors to ensure accurate administration of retirement benefits. They are responsible for analyzing system requirements, performing testing, generating operational reports, and providing technical support to end users.
Performs advanced technical review and analysis of complex health benefit claims to ensure accuracy and adherence to plan guidelines. Manages third-party recovery, appeals, predetermination reviews, and processes claim adjustments and refunds.
The Data Architect designs and maintains data infrastructure to optimize business intelligence and scalability. This includes creating ETL mappings, managing data dictionaries, and integrating data from various business lines into a data warehouse.
