The Senior Director of New Business is responsible for building a sales pipeline and winning new enterprise logos through proactive prospecting and strategic relationship management. They will lead the full sales cycle, from initial research and pitching to negotiation and contract signature, while collaborating with internal research and account management teams.
Drive customer value, adoption, retention, and revenue growth across a portfolio of mid-market and enterprise accounts through onboarding, training, strategic planning, and proactive risk management. Build trusted customer and internal relationships, advocate for customer needs, identify expansion opportunities, and contribute to process improvements and peer coaching.
Lead the Americas sales organization through three senior sales leaders, setting regional strategy and delivering sustained growth across new customer acquisition, account management, and customer expansion. Establish disciplined forecasting and sales execution, develop high-performing leaders and teams, and partner with the CRO and cross-functional teams to strengthen go-to-market performance.
The Business Development Representative will focus on growing revenue within existing customer accounts by uncovering whitespace opportunities and building relationships. They will collaborate with Sales, Customer Success, and Marketing teams to execute account-based campaigns and drive platform expansion.
