You will manage the day-to-day operations of the inside sales team, including staffing, training, and performance monitoring. Your role involves coaching representatives, optimizing booking processes, and ensuring the team meets key performance metrics to drive revenue.
Call new homeowner leads promptly, qualify their projects, and book in-home appointments on contractors’ calendars. Follow up on unsold or cancelled appointments, record call outcomes accurately, and ensure leads are handled through to a clear result.
Manage the inside sales team’s staffing, schedules, coverage, hiring, onboarding, coaching, and performance, while ensuring leads are qualified quickly and appointments are booked. Track key sales metrics, address performance issues, document processes, and identify improvements to help the team drive customer revenue.
Lead the engineering organization in developing and scaling enterprise-grade AI agents and internal business applications. Define engineering strategy and architectural standards to ensure operational excellence and high-impact business results.
You will analyze and optimize contractor sales performance by developing scripts, playbooks, and workflows based on field observations. You will also collaborate with product teams to build tools that help contractors quote faster and close more deals.
The role involves acting as an operational generalist to solve high-leverage problems across various departments including customer operations, recruiting, and finance. You will be responsible for hands-on execution, from data analysis and process redesign to direct customer engagement.
