Wayvia

Manage incoming customer support issues via telephone, email, and tickets to ensure timely resolution per SLAs. Guide customers on product functionality and collaborate cross-functionally to identify root causes and improve the product roadmap.

The Account Executive is responsible for aggressively hunting and closing new business opportunities with brand manufacturers. This includes managing the end-to-end sales process and building senior-level client relationships to position Wayvia as a strategic partner.

Lead the strategic vision and roadmap for the PROWL pricing intelligence application to help brands protect pricing integrity. Collaborate with cross-functional teams to deliver product enhancements and optimize violation tracking workflows.

The Data Engineer III will lead the design, development, and maintenance of advanced data infrastructure and pipelines to ensure data integrity. They will also govern dbt models and define a consistent semantic layer to support BI and AI initiatives across the organization.