You will lead workforce management and payroll system solutioning, bridging the gap between sales and post-sales to ensure successful enterprise deployments. You will also build technical playbooks and documentation to enable internal teams to handle standard workflows independently.
You will lead clinical-data solutioning across the customer lifecycle, bridging the gap between growth and post-sales teams. You will also define and build the Enterprise Solutions function from scratch, focusing on EHR integrations and scalable technical workflows.
The Implementation Specialist will manage complex, end-to-end enterprise deployments by aligning cross-functional stakeholders and diagnosing operational bottlenecks within health systems. They will serve as a trusted advisor to clinical and executive leadership to drive organizational change and ensure successful product adoption.
You will own complex, multi-month software deployments end-to-end while acting as a trusted advisor to hospital executives and clinical leaders. You will diagnose operational bottlenecks, align cross-functional stakeholders, and drive organizational change to reshape how health systems manage labor.
You will own the end-to-end CI/CD pipeline, maintain EKS clusters, and build developer tooling to improve internal workflows. Additionally, you will lead AI adoption across the engineering organization and support data science teams with critical data pipelines.
You will serve as the first East Coast support specialist, acting as the primary point of escalation for technical issues while driving process improvements. You will collaborate with Engineering, Product, and Operations teams to resolve user problems and optimize support metrics like CSAT and response times.
You will build the marketing organization from the ground up, defining strategy and hiring a team to drive enterprise growth. You will also partner with Sales to generate pipeline and establish Vitalize as a leader in healthcare operations.
