Identify and pursue new business opportunities, manage the sales cycle from prospecting through deal closure, and meet software and professional services quotas. Build client and partner relationships, develop proposals and statements of work, support demonstrations and marketing activities, and report sales forecasts and results.
Monitor and triage service desk tickets, prioritize and route issues to engineering teams, communicate with stakeholders, and ensure service-level agreements are met. Support project managers and Scrum Masters with Agile ceremonies, project tracking, reporting, documentation, and process improvements.
The role involves triaging incoming IT service tickets, categorizing issues, and ensuring service-level agreements are met for Smithsonian stakeholders. Additionally, the coordinator will support project managers by organizing Agile ceremonies, tracking sprint progress, and maintaining project documentation.
Design, develop, and maintain clean, scalable software applications using core stack technologies. Participate in the full software development lifecycle and ensure seamless system integration through RESTful APIs.
The Software Developer is responsible for the design, development, testing, and deployment of software applications for the JAMMEX program. They will also maintain clean code, perform debugging, and ensure compliance with DoD cybersecurity guidelines.
The Applications Programmer is responsible for designing, coding, testing, and refining software to meet user needs and design specifications. They also enhance existing software for efficiency and provide technical direction to other programmers to meet project deadlines.
