You will drive revenue growth by building high-impact partnerships with city governments, transport authorities, and private operators. This involves navigating complex sales cycles and executing go-to-market plans tailored to the unique buying landscape of the Western US.
The Partner Success Manager acts as the primary point of contact for agency leadership to drive service growth and revenue. They provide strategic consulting, analyze performance data, and negotiate complex contract renewals to ensure long-term partnership success.
You will build and maintain long-term relationships with agency partners to drive service growth and revenue. Additionally, you will analyze performance data to provide strategic recommendations and advocate for product improvements internally.
The Senior Partner Success Manager will own the success of transportation services across a partner portfolio by driving revenue growth and securing renewals. They will act as a trusted advisor to partners, translating needs into service improvements and advocating for new product capabilities internally.
You will lead end-to-end data initiatives by translating domain knowledge into infrastructure requirements and building AI-powered data products. Additionally, you will oversee the design and reliability of ETL/ELT pipelines while ensuring data quality through automated and manual testing.
You will provide telephone and email support to ensure the smooth daily operation of transportation services. You are responsible for assisting drivers and passengers while maintaining high levels of customer satisfaction.
Provide telephone and email support to drivers and passengers to ensure smooth daily operations. Resolve customer issues and maintain high levels of customer satisfaction.
The coordinator will be responsible for preparing and processing invoices, purchase order requests, payment documentation, and managing contracting procedures from information collection to signature arrangement and log maintenance. They will also support general business operations, scheduling, and maintain internal tracking systems.
