The role involves managing the intake of help desk issues and serving as the primary point of contact for clients via ticketing systems. Responsibilities include configuring ZenDesk/ServiceNow, developing ticket analytics reports, and maintaining the internal knowledge base.
TopBloc
23 Remote Job Openings at TopBloc
Manage multiple Workday implementation and post-production projects simultaneously in a fast-paced environment. Collaborate with consultants and clients to ensure proper staffing, resolve scope issues, and transition customers to product support.
Implement high-quality Workday Integration technology solutions and HR processes tailored to client business objectives. Collaborate with clients to deliver complex solutions across multiple industries and participate in internal knowledge sharing.
Deliver high-quality Workday HCM solutions and resolve technical issues to optimize client business needs. Depending on seniority, responsibilities may include managing teams of consultants or developing sales materials and scoping projects.
Implement Workday Financials technology solutions and define financial processes to meet diverse client business objectives. Provide high-quality delivery across multiple industries and participate in internal training and knowledge sharing.
Implement Workday Payroll technology solutions and HR processes tailored to client business objectives across various industries. Collaborate with clients to deliver high-quality configurations and participate in internal training and knowledge sharing.
Deliver and optimize high-quality Workday Integration solutions and resolve technical issues for clients across various industries. Depending on seniority, responsibilities may include managing consultants or developing sales materials and project scopes.
Implement Workday Human Capital Management technology solutions and HR processes tailored to client business objectives. Provide high-quality delivery across multiple industries and participate in internal training and knowledge sharing.
Workday Time Tracking and Absence Post Production Consultant (India)
TopBloc
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Full Time
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5 days ago
TopBloc
Deliver and optimize high-quality Workday Time Tracking and Absence solutions for clients across various industries. Solve technical issues as they arise and participate in internal training and organizational initiatives.
Workday Time Tracking and Absence Consultant (Toronto, Canada)
TopBloc
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Full Time
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11 days ago
TopBloc
Implement Workday Time Tracking and Absence solutions for clients across various industries to meet business objectives. Define and build HR processes and structures while providing guidance and professional development to other consultants.
Implement Workday Benefits technology solutions and HR processes for clients across multiple industries. Depending on seniority, responsibilities include managing teams of consultants and developing sales materials for project scoping.
The Revenue Development Manager drives pipeline generation by supporting field sales teams and coordinating partner-facing revenue initiatives. They are responsible for the operational execution of field activities, partner co-sell registrations, and maintaining rigorous Salesforce data hygiene.
Implement Workday HCM technology solutions and define HR processes to meet diverse client business objectives. Depending on seniority, responsibilities include managing consultant teams and developing sales materials for project scoping.
Implement Workday Financials technology solutions and define financial processes to meet diverse client business objectives. Depending on seniority, responsibilities include managing consultant teams or developing sales materials and project scopes.
Manage multiple medium enterprise Workday HCM and Payroll implementations simultaneously in a fast-paced environment. Collaborate with consultants and clients to ensure proper staffing, resolve scope issues, and assist in the sales cycle through SOW development.
Implement Workday Payroll technology solutions and HR processes for clients across multiple industries. Depending on seniority, responsibilities include managing teams of consultants and developing sales materials for project scoping.
The consultant will work directly with clients to deliver, optimize, and support high-quality Workday Financials solutions across various industries. Responsibilities also include managing team members, assisting with internal initiatives, and developing sales materials for the sales team.
The Client Partner will develop long-term partnerships with Help Desk customers to ensure they realize the full value of their investment. They will serve as the account manager responsible for overall customer satisfaction and manage client escalations.
Work directly with clients to implement Workday Financials technology solutions into their business environments. Define, build and implement financial processes and structure, enhancing clientsβ experience and value of the Workday software.
Workday Financials Principal Consultant (Supply Chain Management)
TopBloc
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Full Time
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8 months ago
TopBloc
Implement Workday Supply Chain technology solutions for clients, ensuring alignment with their business objectives. Manage a team of consultants and support data conversion activities for supply chain processes.
Act as a specialist for customers providing guidance and solutions using the Workday Payroll platform. Manage multiple clients, solve issues, and configure payroll components while maintaining service level agreements.
Manage all aspects of Phase X, Post Production, and Managed Services projects including project planning and customer satisfaction. Work with clients and project teams to ensure successful Workday implementations and compliance with client contracts.
Work directly with clients to deliver high-quality Workday Payroll solutions across multiple industries. Solve Workday Payroll issues as they arise and assist with internal initiatives to improve the team and company.