You will take end-to-end ownership of AI agent features, from client communication and scoping to shipping and monitoring in production. You will work across the full stack to build integrations, optimize agent performance, and iterate on product functionality.
The Junior Financial Controller will participate in budgeting, financial modeling, and variance analysis while monitoring cost controls. They will also manage app spending, coordinate payments, and provide management reports to C-level stakeholders.
You will develop and refine industry-leading NLP models and conversational AI agents like Lyro using advanced RAG techniques. The role involves building agent orchestration systems and optimizing data access for LLMs to improve customer service automation.
You will own the full partnership lifecycle, from prospecting and closing new agency and e-commerce partners to onboarding and long-term relationship management. Additionally, you will represent Tidio at industry events and drive revenue growth through strategic partner enablement.
Manage a portfolio of 80 SMB and mid-market accounts, ensuring end-to-end success from onboarding to renewal. Drive growth by identifying expansion opportunities and maintaining high levels of Net Dollar Retention through strategic engagement.
Own the product marketing strategy for an AI business line, focusing on positioning, messaging, and end-to-end release communications. Create high-impact assets including website content, sales collateral, and lifecycle campaigns to drive growth and adoption.
The role focuses on growing partner revenue by acquiring new agency and technology partners and strengthening existing relationships. Responsibilities include sourcing opportunities via marketplaces, representing the company at events, and tracking partner performance and payouts.
