The Service Billing Administrator is responsible for reviewing, validating, and processing service work orders to ensure accurate and timely customer billing. They coordinate with internal teams such as Dispatch, Field Service, and Accounting to resolve documentation gaps and maintain accurate records in ERP systems.
Lead the design and development of complex automated material handling solutions, including conveyor, sortation, pallet handling, AS/RS, and robotic systems, from initial concept through project execution and integration. Develop drawings, proposals, cost estimates, and system documentation; coordinate with customers and suppliers; review technical work; and mentor other engineers.
The Service Coordination Manager leads and develops the Service Coordination and Warranty teams to ensure efficient dispatch, invoicing, and service operations. They act as a liaison between senior leadership and branch managers to drive consistent processes, training, and strategic goals across the organization.
