The Product Operations Analyst will monitor escalation queues to maintain application integrity and investigate platform issues through technical troubleshooting. They will also partner with cross-functional teams to surface operational insights and identify opportunities to improve the product experience.
Support the onboarding and activation of strategic customers while partnering with managers to execute campaign strategies that drive revenue and efficiency. Monitor performance data to provide actionable insights and ensure operational excellence across Amazon and Walmart marketplaces.
This role involves building and maintaining cloud infrastructure on AWS, designing, deploying, and managing automation tools to increase predictability and efficiency in software development and deployment. Responsibilities include managing and scaling web applications, building tools for DevOps and security best practices, and participating in on-call rotations for incident response.
