The Customer Support Specialist will provide front-line support for client assessments, including troubleshooting issues and managing configurations. They will also monitor support queues, ensure service level objectives are met, and escalate technical issues as needed.
The Senior Technical Account Manager will act as a technical advisor to help customers maximize value from security testing services and manage penetration test engagements. They will collaborate with internal teams to scope testing, analyze attack surfaces, and provide technical expertise to ensure high-quality security outcomes.
The Sales Director will drive business growth within the Defense Industrial Base by developing strategic account plans and building consultative relationships with key stakeholders. They are responsible for forecasting revenue, managing complex deal negotiations, and aligning Synack's security solutions with customer mission objectives.
You will design and deliver scalable AI-centric software systems to automate penetration testing and enhance threat intelligence. You will also own the end-to-end development of product features from ideation through to production deployment and monitoring.
The manager will automate security compliance processes, including the generation of System Security Plans and the maintenance of automated POAMs. They will also oversee risk assessments for AI systems and ensure security controls are integrated into infrastructure and development pipelines.
You will lead the strategy, roadmap, and product requirements for the Sara AI product suite while partnering with engineering and executive leadership. Additionally, you will drive go-to-market efforts and serve as a subject matter expert to represent AI security solutions to customers and industry analysts.
Develop and execute automated test plans and scripts to maintain quality standards for cybersecurity software. Collaborate with engineers to resolve bugs and improve continuous integration systems.
Design and implement scalable AI-centric software systems and agentic AI capabilities for offensive security and vulnerability identification. Lead technical discussions and mentor junior engineers while driving product features from ideation to production.
