The Customer Success Manager will own and grow a portfolio of North American accounts, focusing on driving product adoption and ensuring account health. They will coordinate with internal teams to translate customer needs into actionable product feedback and identify expansion opportunities.
Storyteller
32 Remote Job Openings at Storyteller
Act as the first technical responder for live incidents during specific UK out-of-hours shifts to mitigate customer impact. Improve system reliability by reducing alert noise, creating runbooks, and automating operational tasks.
Act as the first technical responder for live incidents during out-of-hours shifts to mitigate customer impact. Improve system reliability by reducing alert noise, creating runbooks, and automating operational tasks.
Act as the first technical responder for live incidents during specific UK out-of-hours shifts to mitigate customer impact. Improve system reliability by reducing alert noise, creating runbooks, and automating operational tasks.
Act as the first technical responder for live incidents during specific UK out-of-hours shifts to mitigate customer impact. Improve system reliability by reducing alert noise, creating runbooks, and automating operational tasks.
Utilize AI coding agents to explore SDK codebases and build automated unit, component, and integration tests. Identify high-value quality improvements based on technical risk and collaborate with builders to prevent defects.
The role involves using AI coding agents to explore SDK codebases and build automated unit, component, and integration tests. You will identify high-value quality improvements and integrate them into active CI and release workflows.
The role involves using AI coding agents to explore SDK codebases, design automated tests, and diagnose failures across various platforms. You will collaborate with builders to improve testability and integrate quality checks into active CI and release workflows.
Utilize AI coding agents to explore SDK codebases and design automated unit, component, and integration tests. Identify high-value quality improvements based on technical risk and integrate them into active CI/release workflows.
Drive the operational quality, reliability, and effectiveness of AI tooling and platforms across the business. This includes configuring tools, improving visibility of usage, and developing scalable solutions to reduce friction in AI workflows.
Drive the operational quality, reliability, and effectiveness of AI tooling, platforms, and workflows across the business. This includes configuring AI tools, improving visibility of platform usage, and developing scalable solutions to reduce friction.
Take operational ownership of the configuration, reliability, and standards of AI tools and platforms. Identify friction points in AI workflows and implement scalable, durable solutions to improve overall system performance.
Take operational ownership of the configuration, reliability, and standards of AI tools and platforms. Identify friction points in AI workflows and implement scalable, durable solutions to improve system performance.
Take operational ownership of the configuration, reliability, and standards of AI tools and platforms. Identify friction points in AI workflows and implement scalable, durable solutions to improve operational performance.
Manage content operations and support workflows during live sports events to ensure platform accuracy and reliability. Triage incoming issues, document bugs, and collaborate with product and engineering teams to improve operational processes.
Manage content operations and support workflows during live sports events to ensure platform accuracy and reliability. Triage technical issues, document bugs, and collaborate with product and engineering teams to improve operational processes.
The role involves managing a broad range of operational tasks including end-to-end recruitment, product setup, and front-line client support. Additionally, the operator will manage AI model evaluations and optimize cloud and SaaS infrastructure costs.
The role involves managing a broad range of operational tasks including end-to-end recruitment, product setup for clients, and front-line support. Additionally, the operator will manage AI model evaluations and optimize cloud and SaaS infrastructure costs.
The role involves managing a broad range of operational tasks including end-to-end recruitment, product setup, and front-line client support. Additionally, the operator will manage AI model evaluations and optimize cloud and SaaS infrastructure costs.
The role involves managing a broad range of operational tasks including end-to-end recruitment, product setup, and front-line client support. Additionally, the operator will handle AI model evaluations and optimize cloud and SaaS infrastructure costs.
The role involves managing a broad range of operational tasks including end-to-end recruitment, product setup, and front-line client support. Additionally, the operator will manage AI tool evaluations and optimize cloud infrastructure costs.
The role involves managing a broad range of operational tasks including end-to-end recruitment, product setup, and front-line client support. Additionally, the operator will handle AI model evaluations and optimize cloud and SaaS infrastructure costs.
The role involves managing a broad range of operational tasks including end-to-end recruitment, product setup, and front-line client support. Additionally, the operator will handle AI model evaluations and optimize cloud and SaaS infrastructure costs.
The role involves managing a broad range of operational tasks including end-to-end recruitment, product setup, and front-line client support. Additionally, the operator will manage AI model evaluations and optimize cloud and SaaS infrastructure costs.
Own and grow a portfolio of core UK and European accounts within the sports and media sectors to drive product adoption and account health. Identify expansion opportunities and coordinate with internal teams to ensure customer outcomes and successful renewals.
Own and grow a portfolio of core UK and European accounts within the sports and media sectors. Focus on driving product adoption, ensuring account health, and identifying commercial expansion opportunities.
Own and grow a portfolio of core UK and European accounts within the sports and media sectors to drive product adoption and value. Coordinate with internal teams to identify expansion opportunities and ensure long-term account health and retention.
Own and grow a portfolio of core UK and European accounts within the sports and media sectors to drive product adoption and value. Coordinate with internal teams to identify expansion opportunities and ensure high account health and retention.
Manage content operations and support workflows during live sports events to ensure accuracy and brand consistency. Triage support requests, investigate issues, and improve operational playbooks and automations.
Manage content operations and support workflows during live sports events to ensure accuracy and brand consistency. Triage support requests, investigate issues, and improve operational playbooks and automations.
Manage content operations and support workflows during live sports events to ensure accuracy and brand consistency. Triage support requests, investigate issues, and improve operational playbooks and automations.
Manage content operations and support workflows during live sports events to ensure accuracy and brand consistency. Triage support requests, investigate issues, and improve operational playbooks and automations.