Act as a bridge between fleets and repair shops by overseeing the entire repair process from diagnosis to final documentation. Ensure customer satisfaction by providing precise, transparent, and timely communication throughout the service lifecycle.
The Channel Manager will build and scale reseller and co-sell partnerships with fleet management and telematics platforms. They will own the partner-sourced pipeline, manage joint account planning, and drive partner activation to meet quarterly ARR targets.
The Senior Global Account Manager will drive global expansion by managing strategic accounts and identifying new revenue opportunities for managed services and SaaS offerings. They will collaborate with internal teams to ensure seamless service delivery, conduct business reviews, and mentor junior staff to meet revenue targets.
You will own a core platform surface, setting strategy and defining roadmaps while working closely with engineering and design. You are expected to synthesize customer signals, build AI-driven workflows, and mentor junior team members to improve overall product craft.
Lead a small team of engineers as a player-coach, balancing people management with hands-on technical contribution. Own the end-to-end delivery of product areas, including architecture, implementation, and technical direction.
