You will own the compliance roadmap and quality of offerings within the Secfix platform across various frameworks like ISO 27001, SOC 2, and GDPR. Additionally, you will mentor the compliance team, conduct internal audits, and act as a senior compliance partner for customers and internal stakeholders.
You will own the end-to-end product design process, from initial problem framing and spec writing to pairing with engineers and verifying production builds. You are expected to maintain design systems and build tools that enable the engineering team to ship high-quality features efficiently.
You will serve as the first point of contact for product-related inquiries, providing empathetic and efficient support via chat. Additionally, you will document bugs, manage the knowledge base, and collaborate with engineering to resolve technical issues.
You will own the end-to-end internal audit process for customers, ensuring they are prepared for external certifications. This involves reviewing evidence on the Secfix platform, identifying non-conformities, and providing clear, actionable reports to clients.
Own end-to-end internal audits for customers to ensure they are ready for external ISO 27001 certification. Review evidence on the Secfix platform and provide clear, actionable reports on non-conformities for non-technical founders.
Act as the first point of contact for product inquiries via chat and collaborate with engineering to resolve bugs. You will also manage the knowledge base, create feature release communications, and train Customer Success Managers.
Manage a portfolio of mid-market customers in the DACH region, focusing on renewals, expansions, and long-term customer value. Guide customers through the implementation of compliance frameworks and translate security topics into business value.
Own and drive the compliance roadmap across various frameworks and ensure the quality of compliance content within the Secfix platform. Mentor junior specialists and act as the senior compliance expert for customers, auditors, and product teams.
Manage the end-to-end customer lifecycle for the DACH region to ensure successful onboarding and retention. Develop and optimize CSM infrastructure and processes while collaborating cross-functionally to align customer needs with company strategy.
Drive and scale the SMB motion in the UKI and Benelux regions through high-volume outbound execution. The primary goal is to build a predictable pipeline and generate high-quality opportunities for Account Executives.
You will lead the engineering team by balancing hands-on coding with management duties like hiring, performance coaching, and process improvement. You will drive system architecture, scale the product for mid-market customers, and integrate AI-driven workflows into the platform.
The Business Development Representative will be responsible for establishing Secfix’s mid-market presence in the DACH region by owning and developing a portfolio of target accounts. This involves building net-new pipeline through strategic multi-touch outbound efforts and running structured discovery and qualification calls.
The main mission is to build pipeline and generate high-quality opportunities for Sales within the SMB segment in the DACH region through consistent, high-volume outbound execution. This involves owning a dedicated territory and executing structured multi-channel outreach including cold calling, email, and LinkedIn.
