Act as the first point of contact for product inquiries via chat and collaborate with engineering to resolve bugs. You will also manage the knowledge base, create feature release communications, and train Customer Success Managers.
Secfix
9 Remote Job Openings at Secfix
Own the entire feature lifecycle from customer conversations and specification writing to production verification and design QA. Maintain the design system and create tools that enable engineers to implement high-quality designs independently.
Manage a portfolio of mid-market customers in the DACH region, focusing on renewals, expansions, and long-term customer value. Guide customers through the implementation of compliance frameworks and translate security topics into business value.
Own and drive the compliance roadmap across various frameworks and ensure the quality of compliance content within the Secfix platform. Mentor junior specialists and act as the senior compliance expert for customers, auditors, and product teams.
Manage the end-to-end customer lifecycle for the DACH region to ensure successful onboarding and retention. Develop and optimize CSM infrastructure and processes while collaborating cross-functionally to align customer needs with company strategy.
Business Development Representative (BDR) SMB (English Speaking)
Secfix
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Full Time
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2 months ago
Secfix
Drive and scale the SMB motion in the UKI and Benelux regions through high-volume outbound execution. The primary goal is to build a predictable pipeline and generate high-quality opportunities for Account Executives.
You will lead the engineering team by balancing hands-on coding with management duties like hiring, performance coaching, and process improvement. You will drive system architecture, scale the product for mid-market customers, and integrate AI-driven workflows into the platform.
Business Development Representative (BDR) Mid-Market (German Speaking)
Secfix
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5 months ago
Secfix
The Business Development Representative will be responsible for establishing Secfix’s mid-market presence in the DACH region by owning and developing a portfolio of target accounts. This involves building net-new pipeline through strategic multi-touch outbound efforts and running structured discovery and qualification calls.
The main mission is to build pipeline and generate high-quality opportunities for Sales within the SMB segment in the DACH region through consistent, high-volume outbound execution. This involves owning a dedicated territory and executing structured multi-channel outreach including cold calling, email, and LinkedIn.
