Lead the vision, strategy, and execution of Route's consumer checkout experience to drive key business metrics like conversion and take rate. Collaborate cross-functionally with engineering and enterprise merchants to scale checkout integrations and improve the overall user experience.
Design, build, and scale highly available backend services and distributed systems using Go to power Route's post-purchase experience. Collaborate with cross-functional teams to optimize system performance and mentor other engineers through technical leadership.
Manage a portfolio of strategic e-commerce merchants to drive revenue retention, growth, and long-term success. Oversee the full customer lifecycle from onboarding and adoption to renewals and contract negotiations.
Design and manage scalable compensation programs, including commissions, bonuses, and SPIFs, to drive business growth. Partner with executive leadership and cross-functional teams to optimize payouts, forecasting, and compensation governance.
