Design and manage scalable compensation programs, including commissions, bonuses, and SPIFs, to drive business growth. Partner with executive leadership and cross-functional teams to optimize payouts, forecasting, and compensation governance.
Route
6 Remote Job Openings at Route
Lead and shape the post-onboarding merchant experience by defining strategy and building scalable processes for the Customer Success organization. Own key business metrics including net revenue retention, renewals, and overall portfolio health while partnering with Product and Revenue leaders.
Lead the roadmap and architectural direction for backend platform systems, APIs, and data infrastructure to ensure scalability and reliability. Collaborate with engineering and data teams to translate technical strategy into business impact and maintain system health.
The role serves as the primary engine for financial planning and operational analysis, owning the P&L and building models to guide strategic decisions. Key duties include partnering with department leads to manage spend and evolving FP&A processes through automation.
Implement Route's products and features on merchant e-commerce sites to ensure seamless integration and reduce time to revenue. Collaborate cross-functionally with sales and engineering teams to troubleshoot technical issues and lead implementation calls with merchants.
You will own the full enablement lifecycle, including onboarding, training, and skill development for revenue-facing teams. Additionally, you will develop and execute a revenue enablement strategy while building a scalable content library and measuring program effectiveness.
