Design, build, and test full-stack features to improve the driver experience and support the Roadie platform. Collaborate with Engineering, Product, and Operations teams to solve complex logistics challenges and build scalable, reliable systems.
You will define the vision and roadmap for internal operations products while leading a team to build scalable, intuitive tools. Your work will focus on automating manual processes and improving operational efficiency through AI and thoughtful system design.
Provide multi-channel support to customers and partners while proactively monitoring deliveries to ensure a seamless experience. Collaborate with internal departments to resolve issues and accurately log interactions using internal tools.
You will build robust test infrastructure for data science microservices and improve the reliability of automated test suites. Additionally, you will partner with engineers to conduct end-to-end system testing and ensure high-quality software delivery.
The Senior Product Marketing Specialist will define product positioning and lead go-to-market strategies to drive awareness and adoption of the driver app. They will collaborate across teams to develop compelling narratives and integrated marketing plans that resonate with driver segments.
Design and build APIs and services for the RoadieXD cross-dock solution and develop internal and customer-facing tools using React. Partner with cross-functional teams to solve complex logistics challenges and improve platform scalability and performance.
Identify, investigate, and resolve risk-related issues and platform misuse to ensure user safety. Partner with legal teams and law enforcement to manage high-risk situations and reduce company liabilities.
