Own day-to-day people operations across the employee lifecycle, including HR systems, onboarding and offboarding, benefits, payroll coordination, multistate leave, and compliance. Improve processes and employee resources through data analysis, automation, system implementation, and training.
You will lead workforce planning and real-time operations for a 24/7 support organization, ensuring optimal coverage across multiple channels. This involves forecasting demand, managing BPO partnerships, and developing scheduling strategies to maintain service levels.
The CX Content Specialist will create, organize, and maintain high-quality internal and external content to support the Customer Experience team and customers. They will collaborate with cross-functional partners to ensure content accuracy, consistency, and alignment with brand standards while managing knowledge bases and content requests.
The Senior People Partner will serve as a strategic advisor to leadership, managing employee relations, performance cycles, and organizational effectiveness. They will also oversee HR operations, compliance, and the development of scalable people programs to support company growth.
Design, build, and maintain core services and infrastructure to power the company's logistics platform. Collaborate with cross-functional teams to identify performance bottlenecks and deliver scalable, high-quality features.
Design, build, and test full-stack features to improve the driver experience and support the Roadie platform. Collaborate with Engineering, Product, and Operations teams to solve complex logistics challenges and build scalable, reliable systems.
