The Customer Support Agent will provide detailed product information and resolve complex inquiries to ensure a seamless client experience. They will also participate in international meetings and handle customer interactions via phone and other channels.
Research Solutions
3 Remote Job Openings at Research Solutions
Customer Support Agent (Night Shift)
Research Solutions
·
Full Time
·
20 days ago
Research Solutions
Provide detailed product information and resolve complex inquiries to ensure a seamless client experience. Proactively solve problems for customers in a fast-paced SaaS or academic environment.
Senior Full-Stack Engineer (Remote Contractor in Mexico)
Research Solutions
·
Full Time
·
3 months ago
Research Solutions
The engineer will improve the performance, reliability, and scalability of the platform while implementing new features and fixes. They will also maintain web applications and contribute to infrastructure and DevOps tasks to support system resilience.