The specialist will lead strategic drip and nurture email campaigns to drive revenue and increase customer conversion. They will collaborate with cross-functional teams to manage campaign execution from concept to delivery while utilizing analytics to identify growth opportunities.
The role involves converting inbound inquiries into bookings while qualifying leads to design customized rail holiday packages. You will also foster relationships with customers and travel advisors to drive repeat business and meet sales targets.
The Customer Support Specialist serves as the primary point of contact for managing existing travel bookings, resolving issues, and processing modifications. They collaborate with internal departments and external partners to ensure a seamless guest experience while maintaining accurate documentation in the CRM system.
The role involves converting inquiries into bookings, designing customized rail holiday itineraries, and providing exceptional support for existing reservations. You will also be responsible for managing payments, documenting interactions in the CRM, and meeting sales and service performance targets.
The Customer Support Specialist serves as the primary point of contact for guest inquiries regarding existing rail vacation bookings via phone, email, and web. They are responsible for resolving booking issues, processing payments, and ensuring a positive travel experience through effective communication and collaboration with internal and external partners.
The Account Executive will convert inbound inquiries into bookings by designing customized rail holiday packages and nurturing leads. They are responsible for meeting sales targets, maintaining CRM data, and fostering strong relationships with customers and travel advisors.
The Account Executive will convert inbound inquiries into bookings by designing customized rail holiday packages and nurturing leads. They are responsible for meeting sales targets, maintaining CRM accuracy, and fostering strong relationships with customers and travel advisors.
The Customer Support Specialist serves as the primary point of contact for managing existing travel bookings, including itinerary changes, cancellations, and payment processing. They are responsible for troubleshooting customer issues and collaborating with internal departments to ensure a seamless and positive travel experience.
Provide exceptional support to guests via phone, email, and web inquiries regarding existing rail vacation bookings. Resolve issues related to itinerary changes, payments, and ticketing while collaborating with internal departments and external partners.
Convert inbound inquiries into bookings while qualifying leads to design customized rail holiday packages. Foster strong relationships with customers and travel advisors to drive repeat business and meet sales targets.
The Account Executive will convert inbound inquiries into bookings by designing customized rail vacation packages and nurturing leads through follow-up. They are responsible for meeting sales targets, maintaining CRM data, and fostering strong relationships with customers and travel advisors.
The Senior Accounts Payable Clerk is responsible for the accurate processing of vendor invoices, payments, and account reconciliations. They will also support month-end close activities and collaborate with the team to improve financial controls and operational efficiency.
The successful candidate will be responsible for promoting and selling Railbookers and Amtrak Vacations brands to travel agents and partners across Asia. This includes conducting training, managing sales performance, and supporting local marketing activations to drive business growth.
The Assistant Controller will oversee accounting operations, including accounts payable, accounts receivable, and reservation accounting. They will also supervise accounting staff, perform financial reconciliations, and drive process improvements to ensure financial accuracy.
Lead strategic accounting and finance initiatives to improve the efficiency, scalability, and quality of global finance operations. Drive process improvements across financial close, internal controls, and system implementations while partnering with cross-functional teams.
The VP of Data will set the strategic direction and resource allocation for the data organization to drive data-driven decision-making. This includes overseeing data governance, advancing analytics capabilities, and leading high-performing teams across multiple functions.
Promote and sell Railbookers and Amtrak Vacations brands to Canadian travel agents through outbound calls and relationship management. Conduct training webinars and presentations while monitoring agency performance against KPIs.
The AI Implementation Associate will drive the company-wide AI roadmap by developing department-specific AI agents and integrating them into daily business operations. This role involves managing cross-functional collaboration, ensuring data integrity, and establishing governance frameworks to improve productivity and customer outcomes.
