The Product Owner will own the product roadmap and backlog for Salesforce Health Cloud solutions, ensuring alignment with business goals and technical feasibility. They will collaborate with cross-functional teams to translate complex business needs into actionable user stories while maintaining accountability for product outcomes and adoption.
The Technical Delivery Manager will own the execution and scaling of patient services hub platforms, ensuring on-time delivery of features and integrations within a highly regulated environment. They will act as the connective tissue between product, development, and AI teams to manage dependencies, mitigate risks, and maintain operational discipline.
The Reimbursement Specialist is responsible for verifying insurance coverage, submitting claims, and managing accounts receivable to ensure timely reimbursement. They must also interpret complex billing policies and stay current with insurance regulations across various payors.
The Pharmacy Technician supports the patient access journey by coordinating prescription intake, triage, and fulfillment while serving as a central point of contact for patients and prescribers. They manage case documentation, resolve processing barriers, and collaborate with internal teams to ensure timely therapy access.
The Payor Specialist verifies patient insurance coverage, submits authorization requests, and manages Letters of Agreement and Single Case Agreements. They coordinate with the Case Management Team to ensure timely payor determinations and maintain accurate documentation of insurance requirements.
Manage end-to-end patient access case activities from prescription intake through treatment initiation, including benefit verification and prior authorization support. Coordinate with healthcare providers, payors, and pharmacy partners to resolve barriers and ensure timely patient access to therapy.
The Salesforce Solution Architect leads the design and implementation of scalable Salesforce solutions, including Health Cloud, to meet business requirements. They provide technical leadership to development teams, manage system integrations, and ensure data integrity through governance and audits.
