Build and lead the Partner Client Success function, creating the operational playbook and managing strategically complex RCM partner relationships. Drive partner health and expansion through data-driven performance conversations and strategic alignment with Product and Sales teams.
Pivotal Health
12 Remote Job Openings at Pivotal Health
Lead the design and development of a scalable, secure healthcare data warehouse platform to support analytics and AI-driven applications. Own the architecture for data ingestion, transformation, governance, and clinical data modeling.
Lead the design and implementation of scalable data pipelines, warehouse models, and transformation frameworks to support clinical evidence generation. Ensure data reliability and quality through the development of validation, monitoring, and alerting processes.
Design and own the architecture for clinical data extraction, focusing on ingestion, parsing, and normalization of structured and unstructured healthcare data. Lead the development of document intelligence pipelines and scalable services to transform raw clinical artifacts into high-quality data assets.
Drive new business with hospitals and health systems by building executive relationships with CFOs and Revenue Cycle leadership. Manage complex, multi-stakeholder sales cycles from initial outreach through closing and onboarding.
Drive new business growth with hospitals and health systems by building executive relationships with Finance and Revenue Cycle leadership. Manage complex, multi-stakeholder sales cycles from initial outreach through closing and onboarding.
Drive new business with hospitals and health systems by building executive relationships with CFOs and Revenue Cycle leadership. Manage complex sales cycles from initial outreach to closing high-quality contracts while maintaining accurate pipeline tracking in Salesforce.
Lead the go-to-market strategy for the Health Systems segment to drive awareness and pipeline growth. Develop audience-specific messaging and partner with Sales and RevOps to optimize inbound and outbound strategies.
Own the end-to-end client implementation process from sales handoff to go-live, ensuring smooth onboarding and long-term success. Build and optimize scalable implementation playbooks and automate workflows to reduce operational friction.
Own end-to-end operations for large health system clients by monitoring data trends and resolving issues before they escalate. Translate operational signals into client-facing strategies and build dashboards to optimize reimbursement workflows.
Lead a Client Success pod of CSMs to drive retention, expansion, and overall health for a defined portfolio of strategic healthcare accounts. Act as a player-coach by managing complex client relationships and developing operational playbooks to scale the organization.
The Senior Client Success Manager will manage and grow a portfolio of high-value accounts, focusing on retention, expansion, and ensuring clients achieve measurable value through onboarding and ongoing engagement. This role also involves acting as the voice of the client to influence product roadmap priorities and contributing to team best practices.