The Marketing Operations Associate will execute promotional campaigns and manage the end-to-end user journey for online gaming brands. They will also coordinate asset creation, ensure regulatory compliance, and report on campaign performance to internal stakeholders.
Penn Interactive
29 Remote Job Openings at Penn Interactive
The Risk and Trading Associate is responsible for managing sports betting products, including pricing, risk management, promotions, and player props. They will monitor bet tickers, analyze market liabilities, and assist with grading and customer support queries in a fast-paced environment.
Senior Full Stack Engineer, Client Platform
Penn Interactive
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Full Time
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2 days ago
Penn Interactive
The role involves designing and evolving federated GraphQL schemas and building shared component libraries to support product teams. You will also develop scalable web applications, optimize system performance, and maintain high standards for code quality and observability.
Senior Full Stack Engineer, Client Platform
Penn Interactive
·
Full Time
·
2 days ago
Penn Interactive
You will design and evolve GraphQL schemas for a federated graph while building and scaling front-end applications and shared libraries. Additionally, you will partner with product teams to optimize performance, maintain observability standards, and improve internal tooling within a large monorepo.
You will design, scale, and performance-tune GraphQL APIs and gRPC services while owning complex technical problems end-to-end. Additionally, you will mentor engineers and drive platform scalability through monitoring, alerting, and collaborative code reviews.
You will design, scale, and performance-tune GraphQL APIs and gRPC services while owning complex technical problems end-to-end. Additionally, you will mentor engineers, drive platform scalability, and collaborate within an agile environment to deliver high-quality promotional features.
The News Editor will implement and manage advertising campaigns across digital and mobile platforms while optimizing performance through data analysis. They will also coordinate with sales staff, maintain campaign calendars, and test new ad products.
The News Editor will implement and manage advertising campaigns across digital platforms while optimizing performance through data analysis. They will also coordinate with sales staff, maintain campaign calendars, and test new ad products.
Lead real-time incident management across online and physical organizations, focusing on classification, diagnosis, and recovery. Drive continuous service improvements and manage root cause analysis documentation to prevent future disruptions.
The Incident Commander leads real-time incident management across online and physical organizations, handling classification, diagnosis, and recovery for various severity levels. They are also responsible for driving root cause analysis and improving service delivery and release processes to prevent future disruptions.
Oversee player development performance and VIP management across online sportsbook and iCasino products within an assigned region. Lead the regional VIP team to drive revenue, increase market share, and manage high-level customer engagement and events.
Oversee player development performance and VIP management for online sportsbook and iCasino products across an assigned region. Drive revenue growth and market share expansion while managing a team of VIP Managers.
Develop and manage relationships with high-value players to generate incremental gaming revenue and meet sales KPIs. Provide personalized customer service and manage hospitality events while ensuring compliance with gaming regulations.
Lead the strategy and implementation of AI-powered customer support tools and automation to improve operational efficiency and self-service adoption. Manage the Zendesk platform and the evolution of internal and external knowledge bases to ensure accurate and accessible content.
Manage day-to-day activities of software development teams, providing mentorship, coaching, and performance management. Collaborate with Product Managers to build roadmaps and ensure the delivery of scalable, reliable promotional capabilities.
Manage day-to-day activities of software development teams, providing mentorship, coaching, and performance management. Collaborate with Product Managers to build roadmaps and ensure the delivery of scalable, reliable promotional capabilities.
Develop and optimize GraphQL APIs, gRPC endpoints, and SQL queries to power the Sportsbook marketplace. Design and deliver new features end-to-end while mentoring other engineers and managing production stability.
Develop and optimize the backend systems, including GraphQL APIs and gRPC endpoints, that power the Sportsbook marketplace. Design new features end-to-end and mentor other engineers through code reviews and technical specifications.
Develop and manage relationships with high-value players to generate incremental gaming revenue and meet sales KPIs. Provide personalized customer service and manage hospitality events and communications to ensure player loyalty.
The VIP Associate focuses on building and maintaining player loyalty retention operations for theScore BET. Key duties include expediting payments, managing outbound calls to VIP players, and driving sales metrics to increase net revenue.
Design and administer cloud-native databases to ensure optimal platform performance, availability, and reliability. Responsibilities include managing replication, automating deployments via Terraform, and remediating production database issues.
Design and administer cloud-native databases to ensure optimal platform performance, availability, and reliability. Responsibilities include managing replication, automating deployments via Terraform, and remediating production database issues.
Own the end-to-end trading strategy, margin targets, and commercial KPIs for assigned sports and teams. Manage market liabilities, customer risk profiles, and collaborate with leadership on product roadmaps and tier-1 event strategies.
Own the end-to-end trading strategy, margin targets, and commercial KPIs for assigned sports and teams. Manage market liabilities, customer risk profiles, and collaborate with analytics teams to improve GGR and NGR.
Define and execute customer lifecycle marketing strategies for iCasino and online Sportsbook platforms. Lead automated, personalized CRM initiatives across email, SMS, and push channels to drive retention and loyalty.
Lead the design and delivery of platform capabilities, including Federated GraphQL APIs and event-driven architecture. Support customer-facing applications by optimizing gRPC endpoints and owning observability practices to ensure system reliability.
Lead the design and delivery of platform capabilities, including Federated GraphQL APIs and event-driven architectures. Support customer-facing applications by optimizing gRPC endpoints and owning observability practices across systems.
The VIP Executive Host is responsible for managing a portfolio of top-tier accounts to drive incremental gaming revenue and ensure high-level customer satisfaction. They will lead host teams, monitor player behavior, and implement company initiatives while maintaining personalized relationships with VIP clients.
The role involves establishing and maintaining a portfolio of top-tier VIP accounts to generate incremental gaming revenue by anticipating and meeting player needs. Responsibilities also include leading host/associate teams, managing all aspects of player relationships including communications and escalations, and contributing to operational improvements.