Handle high volumes of inbound calls from members and prospective members, providing accurate information about dental plans, coverage, eligibility, claims, and enrollment procedures. Guide callers through online applications and electronic submissions while following scripts, company policies, and compliance requirements.
The Controller will direct financial close processes, day-to-day accounting operations, and ensure compliance with government contracting regulations like FAR and CAS. They will also lead the accounting team, manage cost allocations, and oversee financial reporting and audit support.
The Vice President of Business Development will define and execute the company's growth strategy across federal and commercial markets. They will lead the business development team in opportunity identification, proposal management, and building executive-level client relationships.
The Contact Center Agent serves as a primary point of contact for individuals registering for disaster assistance. Responsibilities include conducting scripted interviews, entering data into a database, and providing necessary referrals to support organizations.
