The Customer Success Manager will own the end-to-end post-sale lifecycle, including onboarding, issue resolution, and driving account growth. They will act as the internal source of truth for customer needs while proactively managing renewals and expansion opportunities.
The Onboarding Specialist manages the end-to-end setup of customer locations, ensuring cameras and data are verified before activation. They coordinate with internal teams and customers to resolve issues and maintain accurate location records.
The recruiter will manage the end-to-end high-volume hiring process for Theft Investigators across global markets including the Philippines and India. They are responsible for maintaining pipeline discipline, conducting structured screenings, and hitting monthly hiring targets.
Source, qualify, and close enterprise retail opportunities while managing complex sales cycles with executives and IT. Coordinate with product and customer success teams to build enterprise business from the ground up.
The Associate Theft Investigator will analyze surveillance footage to identify and document theft incidents. They will classify events in video feeds and maintain accurate documentation.
