The Business Development/Sales Specialist is responsible for identifying and developing growth opportunities within self-directed Medicaid services and managed care markets. This role manages the full sales cycle, from lead generation and market analysis to strategic positioning and contract negotiation.
The Enrollment Specialist is responsible for managing employer and employee paperwork and ensuring all data is accurately recorded in Palco's software. They also coordinate with agencies, process new hire reports, and submit required background checks to maintain program compliance.
The Customer Service Representative provides support to individuals self-directing Medicaid services by handling inbound and outbound calls to address inquiries and resolve issues. They are responsible for accurately documenting interactions in company software while maintaining privacy and adhering to program guidelines.
The Project Manager oversees the project roadmap and coordinates vision across development teams to ensure successful SaaS software implementations. They act as a liaison between clients and internal teams to manage requirements, risks, and project status throughout the implementation lifecycle.
The Tax Specialist is responsible for managing payroll tax filings, reporting, and general ledger reconciliations to ensure compliance with state and federal regulations. They also oversee the registration of employers and workers while maintaining accurate tax accounts and supporting annual audits.
The Resource Consultant acts as a case manager to guide, mentor, and support individuals with disabilities in self-directing their personal care services. Responsibilities include evaluating participant success, developing service plans, and maintaining accurate electronic documentation of all interactions.
The Payroll Tax Manager oversees the payroll tax function, including staff supervision, bookkeeping, and ensuring compliance with federal and state tax regulations. They are responsible for designing processes, driving continuous improvement, and managing tax reporting and filings.
The Director will lead and manage a billing team to ensure timely and accurate submission of Medicaid and Managed Care claims. They are responsible for overseeing collections, resolving claim denials, and formalizing operational procedures to improve efficiency and compliance.
The Processing Specialist I is responsible for accurately processing biweekly and semi-monthly payroll for assigned entities while ensuring compliance with HIPAA regulations. They also handle payroll adjustments, resolve discrepancies, and coordinate the distribution of checks and advice slips.
