The role involves managing end-to-end client implementations, including scoping, configuration, and training to ensure successful product adoption. Additionally, the manager will define operational processes, analyze platform performance, and act as a subject matter expert for technical account management.
The Sales Development Representative will research target enterprise accounts to identify operational challenges and key decision-makers. They will execute personalized, multi-channel outreach to generate qualified sales opportunities for the commercial team.
The Production Support Specialist will provide real-time support for promotional AV and artwork workflows to ensure efficient production and issue resolution. They will also analyze workflow data to identify trends, implement optimizations, and provide guidance to regional stakeholders.
The role involves managing complex client engagements by coordinating cross-functional workstreams, maintaining project plans, and ensuring operational readiness. You will act as the primary point of contact for clients, driving accountability and facilitating the transition from project implementation to ongoing account management.
