The roles involve prospecting, building pipelines, and managing Salesforce consulting opportunities from discovery through signature. Customer Account Managers specifically focus on maintaining existing client relationships, leading change orders, and driving managed services growth.
Lead solution discovery and technical design across multiple Salesforce clouds while translating complex business requirements into scalable solutions. Facilitate stakeholder alignment and mentor internal team members on technical standards and best practices.
The consultant will design and develop MuleSoft integration solutions to connect diverse systems and streamline business processes. They are responsible for managing the full API lifecycle, ensuring system reliability, and collaborating with clients to meet specific business requirements.