You will design, co-build, and optimize human-AI collaboration patterns by mapping conversational journeys and defining usability guardrails. Additionally, you will lead customer workshops to identify automation opportunities and monitor live agent performance to ensure business outcomes.
You will own and execute territory strategy for enterprise accounts while leading complex, multi-threaded sales cycles. Additionally, you will leverage modern sales tools and GenAI to drive pipeline growth and influence product roadmap direction.
Develop and execute a regional channel partner strategy to expand market reach and drive revenue growth. Cultivate relationships with VARs and sub-agents while collaborating cross-functionally to align channel efforts with company objectives.
Lead strategic technical discovery and deliver high-impact demonstrations of AI Agents to enterprise customers. Partner with Product and Engineering teams to translate market feedback into roadmap innovations for GenAI CX solutions.
The role focuses on driving talent strategy and enhancing the employee experience through AI-enabled initiatives and strategic partnership with leadership. Key duties include managing employee relations, performance management, and onboarding programs to foster a strong company culture.
The role involves owning the Midwest territory like a CEO by building and executing strategy across enterprise accounts, maintaining significant pipeline coverage, and navigating complex organizations. The executive will lead complex, technical enterprise sales cycles involving automation and architecture, utilizing advanced sales methodologies to drive outcomes.
