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Nuvem

Remote Job Openings at Nuvem (6)

Technical Assistance Center Operations Support Analyst

United States $50000 - $70000 per year 2-5 yrs exp Support

The analyst serves as the primary point of contact for pharmacy customers, investigating and resolving Tier 1 support issues related to software and operational workflows. They are responsible for documenting case activity, educating users on system functionality, and collaborating with internal teams to improve processes.

Client Operations Lead

United States $80000 - $93000 per year 2-5 yrs exp Others

The Client Operations Lead partners with Customer Success to manage client implementations, ensure operational rigor, and deliver measurable 340B program outcomes. You will analyze client data to identify performance trends and drive workflow improvements to enhance patient care and financial results.

Referral Coordinator

United States $52000 - $72000 per year 2-5 yrs exp Others

The Referral Coordinator manages the referral capture process for 340B programs by reviewing prescription claims and coordinating with clinical facilities. They are also responsible for reporting claim analytics to clients and ensuring compliance with HIPAA and program requirements.