Nuvem

The Customer Success Manager owns a portfolio of clients to ensure they realize measurable value from NuvemRx solutions through success plans and quarterly business reviews. They are responsible for monitoring customer health, driving retention, and identifying expansion and upsell opportunities.

Oversee the administration and compliance monitoring of the 340B Drug Pricing Program for various covered entity clients. Serve as the primary liaison for audit readiness, regulatory guidance, and operational workflow management.