The Merchandising Operations Lead manages the end-to-end execution of merchandising initiatives, serving as the central hub for intake, prioritization, and cross-functional coordination. This role is responsible for driving operational discipline, ensuring on-time delivery of product launches, and maintaining data integrity across systems.
The Director of Reimbursement manages regional billing center staff to maximize financial performance and achieve accounts receivable goals. This role ensures adherence to company best practices and regulatory standards while providing ongoing training and leadership to the team.
The Billing & Collections Coordinator implements company best practices to ensure billing and collections activities meet compliance requirements. They perform follow-up activities on assigned accounts to reduce outstanding receivables and resolve billing holds.
The representative is responsible for processing medical supply reorder requests accurately while verifying insurance coverage and patient information. They will communicate with customers to address inquiries and coordinate with payers and internal teams to ensure timely order completion.
The Customer Care Representative Manager leads the division-level customer care function to ensure efficient, compliant, and customer-centered order processing. This role involves coaching a high-performing team, managing operational metrics, and driving process improvements to enhance the overall customer experience.
The Strategic Account Manager is responsible for driving B2B growth by developing strategic partnerships and commercial accounts across healthcare, education, and government sectors. This role involves proactive prospecting, managing large accounts, and collaborating with internal teams to deliver mobility and accessibility solutions.
The Sales & Operations Manager leads the day-to-day performance and operational effectiveness of the phone-based Product Expert sales team. This role drives sales conversion, customer experience, and team development while managing operational workflows and cross-functional partnerships.
The Remote Service Technician assesses, troubleshoots, and diagnoses durable medical equipment issues via computer software and video conferencing. They also provide technical support, train customers on equipment use, and assist in the development of other remote technicians.
