You will lead technical discovery, design, and implementation for enterprise customers in the LATAM region while establishing the local customer success operating model. You will act as the primary regional representative to product and engineering teams to ensure the platform meets local market needs.
The Solutions Consultant manages the full lifecycle of technical deals, from conducting discovery workshops and building ROI models to scoping integrations and overseeing implementation. They act as the primary technical owner through the pilot phase, ensuring a stable handoff to internal support teams while feeding technical insights back to Product and Engineering.
You will define and execute the product strategy for core logistics solutions while collaborating with engineering and design teams to build features that integrate with enterprise systems. Additionally, you will lead product discovery and manage the full product lifecycle from concept through launch to ensure measurable value for enterprise customers.
Build and scale a demand engine across multiple verticals using a blend of ABM, outbound plays, and AI-driven tooling. Own the entire growth lifecycle from target account identification to pipeline generation and sales handoff.
The ADR will generate qualified sales opportunities through strategic outbound prospecting and marketing-led leads across various digital channels. They are responsible for identifying business challenges for prospective customers and transitioning qualified opportunities to Account Executives.
Investigate and resolve complex platform and integration issues while managing high-quality escalations to Engineering. Coordinate P1 incidents and proactively monitor system health using observability tools to reduce customer impact.
Investigate and resolve complex platform and integration issues while managing the escalation process to Engineering and Enterprise Operations. Coordinate P1 incidents and proactively monitor system health using observability tools to reduce customer impact.
You will own the positioning, narrative, and end-to-end launch strategy for the platform while acting as the primary voice of the customer within the organization. You will also build the product marketing function from scratch, partnering closely with product, sales, and growth teams to drive business impact.
You will define and evolve the Nash brand strategy, creating a cohesive visual system across identity, motion, and marketing materials. You will also collaborate with engineering and growth teams to build high-impact marketing sites and product assets using AI-native design workflows.
