You will own the global event strategy and field execution for Nash, leading a team of regional field managers across APAC, EMEA, and North America. You are responsible for managing the event calendar, field budget, and all in-person marketing moments to drive pipeline and deal acceleration.
You will build, deploy, and operate production software directly with customers while collaborating with global product and AI teams. The role involves designing core infrastructure for logistics orchestration and managing the full lifecycle of products from concept to live deployment.
You will lead technical discovery, design, and implementation for enterprise customers in the LATAM region while establishing the local customer success operating model. You will act as the primary regional representative to product and engineering teams to ensure the platform meets local market needs.
You will define and execute the product strategy for core logistics solutions while collaborating with engineering and design teams to build features that integrate with enterprise systems. Additionally, you will lead product discovery and manage the full product lifecycle from concept through launch to ensure measurable value for enterprise customers.
Investigate and resolve complex platform and integration issues while managing high-quality escalations to Engineering. Coordinate P1 incidents and proactively monitor system health using observability tools to reduce customer impact.
Investigate and resolve complex platform and integration issues while managing the escalation process to Engineering and Enterprise Operations. Coordinate P1 incidents and proactively monitor system health using observability tools to reduce customer impact.
You will own the positioning, narrative, and end-to-end launch strategy for the platform while acting as the primary voice of the customer within the organization. You will also build the product marketing function from scratch, partnering closely with product, sales, and growth teams to drive business impact.
