The Customer Experience Specialist will manage maintenance contract renewals and upsell services while acting as a primary advocate for customer needs. They will collaborate with internal teams to ensure seamless service delivery and present health KPI reports to maintain high customer satisfaction.
The Program Manager will lead the end-to-end onboarding and deployment of 150 DAS sites while managing the new DAS-as-a-Service product offering. They are responsible for coordinating cross-functional teams, managing contract workflows, and ensuring program KPIs are met through data-driven reporting.
The technician will perform remote system inspections, including firmware and software updates, for security and access control systems. They will also provide relief support for the Client Support Center by troubleshooting technical issues and coordinating with onsite service teams.
The Account Executive will implement strategic sales plans to drive revenue growth and foster long-term customer loyalty within the Southern Indiana region. They are responsible for managing a client database, meeting sales targets, and responding to leads with same-day responsiveness.
The Enterprise Architect will design holistic, integrated technology solutions across LMR, cellular data, and physical security domains for enterprise customers. They will serve as the primary technical authority in sales cycles, providing strategic guidance and architecture documentation to meet complex business requirements.
The Account Executive will develop new business and manage existing relationships with public safety agencies by providing tailored communication technology solutions. They are responsible for managing the full sales cycle and executing territory strategies to drive revenue growth.
