The Medical Claims Resolution Specialist is responsible for investigating and resolving denied, underpaid, or aging insurance claims to ensure accurate reimbursement. This role involves submitting appeals, managing aging reports, and collaborating with internal teams to reduce revenue delays.
The Patient Intake Coordinator serves as the primary point of contact for new patients, managing inbound and outbound communications to schedule vein evaluations. They are responsible for verifying insurance, managing CRM/EMR documentation, and ensuring a seamless transition for patients into clinical care.
The Patient Intake Coordinator serves as the first point of contact for new patients, managing inbound and outbound communications to schedule vein evaluations. They are responsible for verifying insurance, documenting interactions in EMR/CRM systems, and guiding patients through the treatment booking process.
Serve as a remote extension of the clinic front desk by managing patient scheduling, insurance verification, and general care coordination via phone, email, and text. Ensure a seamless patient experience by handling inbound calls and maintaining accurate documentation within the EMR system.
The Director of Payor Relations serves as the single point of accountability for all payor relationships, contracts, and strategic initiatives within an assigned regional portfolio. They are responsible for leading negotiations, managing contract lifecycles, and ensuring operational alignment across finance, credentialing, and revenue cycle teams.
The Director of Lifecycle Marketing will own the end-to-end patient journey, from initial inquiry through treatment completion and reactivation. They will lead strategic initiatives to optimize patient communication, manage CRM architecture, and implement data-driven testing frameworks to improve conversion and retention.
