The Customer Support Specialist will serve as the primary point of contact for resolving inquiries regarding payer enrollment, credentialing, and platform functionality. They will collaborate with internal teams to troubleshoot issues and identify opportunities to improve support processes and customer satisfaction.
United States$175K - $215K per year5-10 yrs expOthers
The Senior Manager/Director will lead the operational launch and ongoing management of enterprise payer enrollment accounts, ensuring adherence to SLAs and quality standards. They will oversee on/offshore teams, drive process automation, and serve as the primary operational point of contact for client stakeholders.
Develop and ship production code for a healthcare provider operations platform using a stack of Python, Django, and React. Lead large projects, manage technical tradeoffs, and mentor other engineering team members.
Develop and manage a strategic territory of enterprise provider group accounts while collaborating with internal teams. Build and maintain a pipeline of qualified sales opportunities and educate prospects on Medallion’s solutions.
As a Staff Software Engineer, you will scope and lead large projects while ensuring technical excellence. You will also mentor team members and contribute to the development of the team roadmap.
As a Senior Software Engineer, you will work on high-impact projects and ship production code from your first week. You will scope and lead large projects while mentoring team members and ensuring technical excellence.