Provide virtual administrative and patient support to US-based healthcare teams, including medication prior authorizations and documentation. Coordinate with patients, caregivers, pharmacies, and insurance companies to ensure accurate patient information and healthcare records.
The Sales Representative is responsible for identifying and developing potential leads while managing customer conversations and the sales pipeline. They will collaborate with international teams and maintain accurate records using CRM tools.
The Project Lead supervises team members to ensure targets are met and develops efficient workflows for assigned accounts. They are also responsible for managing client communications and ensuring timely delivery of productivity and client reports.
The Senior Training Specialist will design, develop, and deliver training programs using the ADDIE framework to improve employee performance in a healthcare BPO setting. They will also manage onboarding, maintain SOP documentation, and partner with QA and Operations to identify and address learning gaps.
Prepare and review financial statements and supporting schedules for SEC reporting entities while ensuring compliance with US GAAP and IFRS. Coordinate with internal and external auditors to support quarterly and annual filings and perform account reconciliations.
Provide bilingual support for inbound and outbound calls to assist patients with scheduling and clinic information. Maintain accurate EMR notes and coordinate communication with onsite personnel via Google Chat.
