The Agent Services Coordinator manages the end-to-end onboarding and activation process for real estate agents, including documentation, licensing verification, and system setup. They ensure compliance with regulatory standards while providing timely support and status updates to agents and internal teams.
The Customer Success Manager will coach real estate agents on lead conversion, CRM adoption, and sales best practices to drive business outcomes. They will also analyze performance data to optimize workflows and help build scalable customer success processes.
The Agent Support Specialist manages inbound inquiries across multiple channels to provide timely, accurate, and solutions-oriented support to real estate agents. They are responsible for troubleshooting technical issues, maintaining accurate documentation, and collaborating with internal teams to ensure high-quality service delivery.
You will serve as a trusted advisor to clients, managing their onboarding experience and long-term success through strategic guidance and data-backed solutions. Additionally, you will own account performance against revenue and retention targets while collaborating cross-functionally to improve service offerings.
The Director of Sales Operations will build and scale the operational infrastructure, systems, and processes to support new business offerings. They will also partner with leadership to establish KPIs, manage CRM execution, and provide actionable business intelligence to drive performance.
Develop and execute recruitment strategies to attract high-performing real estate teams and agents to the brokerage. Manage the entire recruitment pipeline from lead generation to conversion and facilitate the onboarding process for new hires.
