The Education Data Specialist will own product content for assigned states and serve as a subject matter expert in education data operations. They will act as the primary point of contact for Spanish-speaking customer accounts and perform quality assurance testing on state content.
The Software Engineer I will deliver well-defined stories from the backlog and write, test, and debug code across the company's technology stack. They will also participate in code reviews, documentation, and Scrum ceremonies while working to grow their technical knowledge.
The Software Engineer II will drive story output by hands-on feature development across C#/.NET and modern web stacks. They will also maintain CI/CD pipelines, participate in production support, and collaborate with the Product Owner to deliver high-quality software for state education agencies.
The Senior Software Engineer will design, build, and own features across the company's data infrastructure while serving as a technical standard bearer for the team. They will collaborate with cross-functional partners to solve complex technical problems and ensure the reliability and security of state-level education systems.
The Tier 1 Technical Support Manager leads and develops the support team while actively participating in ticket resolution and maintaining service level agreements. They are responsible for driving operational excellence, coaching team members, and identifying systemic improvements to reduce ticket volume.
The DevOps Engineer will build, deploy, and maintain infrastructure across production and development environments while managing CI/CD pipelines. They will also implement observability tools, participate in incident response, and collaborate with engineering teams to ensure secure and reliable service delivery.
The Senior DevOps Engineer will architect and maintain scalable infrastructure while leading CI/CD platform development and reliability strategies. They will also provide technical leadership across teams to ensure secure, high-quality delivery and cost-efficient cloud operations.
