The Senior Implementation Services Manager oversees the end-to-end onboarding process for new clients, ensuring a smooth transition from sales to customer success. This includes planning implementation milestones, managing stakeholder communications, and configuring client accounts.
LawVu
9 Remote Job Openings at LawVu
Manage a portfolio of customer accounts to ensure effective product adoption and expansion while mitigating churn. Drive net revenue growth through strategic onboarding, nurturing product champions, and identifying up-sell opportunities.
Lead the design and implementation of scalable back-end systems for AI applications while guiding technical architecture and engineering excellence. Collaborate with cross-functional teams to execute product roadmaps and integrate cutting-edge AI technologies.
Design and manage a Microsoft-centric IT infrastructure, including identity access management and endpoint lifecycle solutions. Lead the operational management of core productivity tools and collaborate with security and operations teams to ensure high-standard service delivery.
Lead the drafting and negotiation of SaaS and commercial contracts while managing data privacy and intellectual property matters. Collaborate with cross-functional teams to streamline legal operations and build a scalable legal function.
Collaborate with product managers and designers to develop innovative product features and write clean, maintainable code. Implement features, resolve bugs, and contribute to automated testing within a SaaS environment.
The Senior Implementation Services Manager oversees the end-to-end onboarding process for new clients, ensuring a smooth transition from sales to customer success. This includes planning implementation milestones, managing stakeholder communications, and configuring new client accounts.
The Senior Sales Account Executive is responsible for prospecting, nurturing, and closing sales within an assigned territory to drive company growth. They will build strong customer relationships, deliver product demonstrations, and collaborate with internal teams to meet annual sales targets.
The Scaled Customer Success Manager ensures effective adoption and expansion for clients by managing the transition from sales through onboarding to customer success, leveraging digital programs for portfolio management. Responsibilities include onboarding new customers, guiding existing ones through coaching and proactive management, and collaborating internally to refine success strategies and improve Time to First Value.