Lead the design of AI-native experiences and reimagined workflows for Lattice's people platform. Collaborate with Product, Engineering, and Data teams to create scalable, loveable AI outputs and cohesive user experiences across multiple personas.
Lattice
9 Remote Job Openings at Lattice
Manage day-to-day benefits administration and employee inquiries across the US, UK, and Canada. Maintain HRIS data accuracy, generate reports, and optimize people operations processes throughout the employee lifecycle.
Lead and develop a team of software engineers to build foundational platform capabilities that improve engineering effectiveness and scalability. Partner with cross-functional stakeholders to drive technical initiatives and establish success metrics for platform investments.
Drive annual planning, forecasting, and performance management to ensure predictable growth across the customer lifecycle. Optimize GTM processes and technology stacks while partnering with cross-functional leadership to improve operational efficiency.
Develop and maintain key performance metrics and dashboards to track revenue performance across sales, marketing, and customer success. Provide actionable insights to senior leadership to improve GTM strategy and operational efficiency.
Own the GTM enablement strategy to improve pipeline conversion and sales effectiveness across SMB, Mid-Market, and Upmarket segments. Design manager-led coaching systems and leverage AI tools to increase visibility into sales behaviors and performance.
Lead and mentor a team of Customer Account Managers to drive customer satisfaction, retention, and revenue growth. Collaborate cross-functionally to optimize operational processes and act as an escalation point for high-priority customer issues.
Design and implement AI-powered workflows and intelligence systems to modernize revenue operations across Sales, Marketing, and Customer Success. Build internal tooling and infrastructure to automate reporting, forecasting, and operational analysis.
You will contribute to AI evaluation pipelines, including offline evals, production tracing, and feedback systems. Additionally, you will build and maintain AI system components such as RAG pipelines and multi-step workflows.
