Support the customer journey from application to funding by gathering required documentation and ensuring on-time closings. Manage a pipeline of 50-60 loan closings per month while maintaining TRID compliance and high customer service standards.
Knock
8 Remote Job Openings at Knock
Support the customer journey from application to closing by gathering required documentation and managing a pipeline of over 200 loan applications per month. Assist Loan Officers in ensuring borrowers are pre-approved for the Knock Bridge Loan and that all submission requirements are met.
Execute outbound cold outreach to acquire new lending and broker partners to drive loan application volume. Host training sessions and collaborate cross-functionally to optimize the adoption of the Knock Bridge Loan product.
The Bridge Loan Specialist reviews Knock Bridge Loans to ensure accuracy, completeness, and compliance with internal underwriting guidelines. They manage a daily pipeline of loans while providing technical assistance and professional communication to lending partners and borrowers.
Build, scale, and maintain the core services and foundational infrastructure to ensure high reliability and availability. Responsibilities include managing EKS clusters, optimizing database performance, and improving the developer experience through modern deployment strategies.
Build, scale, and maintain core services and infrastructure, focusing on the reliability and availability of the Knock platform. Responsibilities include managing EKS clusters, troubleshooting database performance, and improving developer experience through deployment optimizations.
Lead the platform team in building and scaling core services and infrastructure while managing the team's roadmap and prioritization. Responsibilities include hiring new engineers, coaching team members, and driving reliability and availability standards.
Serve as the primary technical point of contact for customers to help them implement and optimize cross-channel notifications using the Knock platform. Collaborate with sales, product, and engineering teams to resolve blockers and create technical best-practice content.
