The Senior Paralegal & Contracts Manager will own the contract intake queue, draft and review various legal agreements, and manage corporate governance and entity filings. They will also support cross-functional teams and drive legal automation initiatives using AI tools.
The VP of Product Management will define and execute the product strategy across web, mobile, and internal platforms to support company growth. They will lead the product and UX organization, ensuring alignment between business objectives, customer experience, and technical execution.
The VP, TPM will lead the centralized technical program management function and act as a strategic partner to the CTO to drive technology transformation. They will oversee a portfolio of strategic programs, including platform modernization and subscription systems, while building the governance and operational frameworks to ensure high-velocity delivery.
Design and maintain shared components, libraries, and gateway services to enable frontend teams to scale efficiently. Oversee the mobile application ecosystem and implement observability and AI enablement tools across the platform.
Maintain platform observability and alerting using Datadog while managing incident response and on-call rotations. Focus on automating operational toil and improving the reliability of cloud and third-party infrastructure.
This role is responsible for driving lifecycle strategy tied directly to revenue, retention, and upgrade targets across all subscription programs, requiring rigorous testing roadmaps and performance forecasting. The Director will architect the holistic member journey, advancing segmentation and personalization using behavioral data, while leading the transformation of the CRM function from campaign-centric execution to member-centric growth.
