The Field Service Coordinator is responsible for scheduling and dispatching technicians to ensure service level agreements are met. They also manage service records, coordinate inventory, and provide technical updates to the field team.
This senior individual contributor role involves end-to-end ownership of the EV charging product ecosystem, covering software platform, hardware integration, interoperability standards, payments, and onsite customer experience. Responsibilities include defining product requirements, managing delivery, validation, and iteration across the full product lifecycle in collaboration with cross-functional teams.
