InsCipher

Own and administer the NetSuite ERP platform and supporting finance tools to ensure stability, security, and operational effectiveness. Act as an internal consultant to translate business challenges into scalable system solutions and optimize financial workflows.

Responsible for completing surplus lines tax filings, reports, and reconciliations across all states. The role involves managing client correspondence, ensuring regulatory compliance, and supporting the Filing Services Team Lead with ad hoc projects.

Manage inbound technical support requests via phone, chat, and email to troubleshoot product and service issues. Act as a customer advocate by capturing feedback and collaborating cross-functionally to improve operational efficiency.

The Outbound Account Executive is responsible for the full sales cycle, including independent prospecting, lead follow-up, and closing new business to meet revenue targets. They will deliver product demonstrations, manage their own pipeline in the CRM, and collaborate with marketing to drive demand.