The Strategic Account Director will lead partnerships and enterprise growth across PIMS and ISV platforms to drive mutual growth in the veterinary and insurance ecosystem. This role involves managing complex deal cycles, contract negotiations, and cross-functional collaboration to ensure successful integration and retention.
The Claims Adjuster Associate investigates, evaluates, and settles insurance claims by reviewing veterinary medical history and determining policy coverage. They work closely with veterinary hospitals and policyholders to verify compensation amounts and maintain accurate claim documentation.
The Senior Technical Product Manager will lead product initiatives from concept through launch, collaborating with cross-functional teams to deliver customer-centric solutions. They are responsible for defining product roadmaps, managing the backlog, and leveraging data to drive product performance and business impact.
The Senior Business Relationship Manager is responsible for acquiring, onboarding, and managing relationships with veterinary practices to drive sales and product adoption. They will act as the primary point of contact for clients, analyze account performance, and collaborate with internal teams to ensure business objectives are met.
The agent will research and respond to customer inquiries across multiple digital channels and phone. They are also responsible for processing new enrollments, claims, and fulfillment tasks while educating customers on product offerings.
