The Senior Business Relationship Manager is responsible for acquiring, onboarding, and managing relationships with veterinary practices to drive sales and product adoption. They will act as the primary point of contact for clients, analyze account performance, and collaborate with internal teams to ensure business objectives are met.
The Strategic Accounts Director will drive enterprise growth by managing the full account lifecycle for corporate veterinary groups, from prospecting to retention. They will serve as a senior advisor to C-level stakeholders, coordinating internal teams to deliver measurable business outcomes.
The Technical Product Manager is responsible for managing product roadmaps, feature sets, and technical specifications for business solutions. They coordinate partner-facing API integrations and translate technical tradeoffs into business impact for stakeholders.
The agent will research and respond to customer inquiries across multiple digital channels and phone. They are also responsible for processing new enrollments, claims, and fulfillment tasks while educating customers on product offerings.