The Enterprise Customer Success Manager will lead the strategic implementation and adoption of the Impruvon platform across Louisiana healthcare providers. This role involves managing executive stakeholder relationships, mentoring a team of in-state CSMs, and driving measurable program outcomes.
The Enterprise Customer Success Manager will lead medication management programming across New Mexico, overseeing implementation, adoption, and expansion across provider networks. This role involves managing executive relationships, mentoring a team of in-state CSMs, and driving measurable outcomes through strategic program leadership.
The Enterprise Customer Success Manager will lead medication management programming across Louisiana, managing executive relationships and driving platform adoption. They are also responsible for mentoring a team of In-State Customer Success Managers and ensuring program performance metrics are met.
You will take end-to-end ownership of features across the full stack, from architectural design to production deployment. Additionally, you will act as a product-minded partner to translate user needs into technically sound solutions while mentoring teammates and maintaining system health.
The Customer Success Manager will lead complex, multi-phase platform implementations and serve as the primary point of contact for a high-value strategic partner. They are responsible for driving product adoption, managing executive relationships, and ensuring measurable commercial outcomes across multiple provider locations.
The Principal Platform Engineer will own and evolve the company's AWS infrastructure, including CI/CD pipelines, container orchestration, and security governance. They will lead technical initiatives to ensure compliance with HIPAA and SOC 2 standards while mentoring the engineering team to improve platform reliability and scalability.
