The Care Manager is responsible for assessing claimant eligibility by reviewing medical records and conducting assessments to determine benefit status. They also coordinate care plan modifications and monitor claims to ensure timely and appropriate handling.
The trainer assists in maintaining clinical quality standards by performing underwriting audits and identifying training needs for staff. They also develop educational materials and provide clinical guidance to ensure best practices are followed.
The Accounting Systems Manager oversees corporate ERP systems, specifically Microsoft Dynamics D365, ensuring accurate financial reporting and system integrations. The role also involves leading automation initiatives, managing external consultants, and coaching accounting staff.
The Technology FP&A Manager provides financial leadership and decision support by partnering with the CTO and PMO to improve financial transparency. This role is responsible for leading forecasting, annual budgeting, FinOps reporting, and delivering actionable financial insights to executive leadership.
The position is responsible for reviewing and determining claim requirements for initial and continuation claims while assisting care managers. It also involves maintaining accurate documentation in databases and providing quality customer service to policyholders and providers.
Conduct telephonic interviews with insurance applicants to collect and document health history and lifestyle information. Ensure all interviews are completed accurately and efficiently while maintaining high productivity and quality standards.
The Customer Care Professional manages telephonic and face-to-face assessment scheduling for long-term care insurance policies. They provide compassionate support to claimants, agents, and underwriters while maintaining accurate records in proprietary database platforms.
