The position is responsible for reviewing and determining claim requirements for initial and continuation claims while assisting care managers. It also involves maintaining accurate documentation in databases and providing quality customer service to policyholders and providers.
Conduct telephonic interviews with insurance applicants to collect and document health history and lifestyle information. Ensure all interviews are completed accurately and efficiently while maintaining high productivity and quality standards.
The Care Coordinator is responsible for assessing claimant eligibility by reviewing medical records and conducting assessments. They also determine the legitimacy of service providers and assist claimants with care plan modifications.
The Associate Underwriter is responsible for assessing risk for life and long-term care insurance applications and preparing files for underwriting review. They also act as a liaison between clients and vendors to facilitate the completion of files while ensuring compliance with HIPAA regulations.
Conduct telephonic interviews with insurance applicants to collect and document health history and lifestyle information. Ensure all interviews are completed accurately and efficiently while maintaining high productivity and quality standards.
The POS Account Analyst is responsible for processing Policy Owner Services activities, including handling billing inquiries, research, and outreach. They also assist with team training and communicate with internal departments and external client contacts.
The Customer Care Professional manages telephonic and face-to-face assessment scheduling for long-term care insurance policies. They provide compassionate support to claimants, agents, and underwriters while maintaining accurate records in proprietary database platforms.
The Senior Underwriter evaluates, classifies, and rates long-term care insurance applications to ensure compliance with company guidelines and risk management standards. They also provide leadership and mentorship to lower-level underwriting staff while maintaining high levels of accuracy and productivity.
