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Hercules

Remote Job Openings at Hercules (8)

Technical Customer Support Engineer, North America (Weekend Coverage)

United States $75000 - $150K per year 2-5 yrs exp Software Development

Resolve technical issues for customers by fixing bugs, advising on architecture, and managing platform incidents. Improve the underlying product and AI agent while maintaining documentation and building support automations.

Technical Customer Support Engineer, APAC (Weekend Coverage)

Australia, India, United States $60000 - $125K per year 2-5 yrs exp Software Development

Resolve technical issues for customers by fixing bugs, advising on architecture, and managing platform incidents. Maintain the knowledge base and build automations to improve support workflows and platform reliability.

Technical Customer Support Engineer, EMEA (Weekend Coverage)

Europe, Africa $60000 - $120K per year 2-5 yrs exp Software Development

Resolve technical issues for customers by fixing bugs, advising on architecture, and managing platform incidents. Maintain the knowledge base and build automations to improve support workflows and product reliability.

AI-native Growth Hacker

United States $100K - $200K per year 2-5 yrs exp Marketing

You will own a specific growth wedge end-to-end and build AI-driven systems to execute it at scale. You are expected to run tight feedback loops to ship, measure, and automate successful growth strategies.

Head of Content

United States $150K - $300K per year 10+ yrs exp Others

You will own all content production across social, paid media, SEO, and blog channels while managing a team of over 10 employees and contractors. Your role involves setting content standards, defining market messaging, and overseeing the strategy for written, static, and video content.

Technical Customer Support Engineer, EMEA

Europe, Africa $60000 - $120K per year 2-5 yrs exp Software Development

You will resolve technical issues for customers by fixing bugs, advising on architecture, and managing platform incidents. Additionally, you will improve the product by updating the underlying platform and building automations to streamline support workflows.