You will build and maintain the infrastructure powering the company's AI Agent, App Builder, and enterprise-grade platform. This role involves scaling large, data-intensive, multi-tenant distributed services to support hundreds of thousands of users.
Hercules
10 Remote Job Openings at Hercules
You will build and own user-facing interfaces and experiences across the Hercules platform, including AI agents and app-building tools. This role involves collaborating on the full-stack development of products ranging from mobile applications to marketing pages.
This role involves owning the public forum, ensuring all user threads are answered or correctly routed, and providing hands-on technical assistance, including debugging and architecture guidance. The lead will also build scalable community systems like automation and ambassador programs, and manage the feedback loop into product and support teams.
This role is responsible for leading day-to-day customer operations, ensuring high-quality outcomes across non-technical support, billing operations, triage to technical support, and light customer success motions for renewals and upsells. Key duties include managing billing processes, handling escalations, defining SLAs, and coordinating continuous improvement across support operations.
This role is responsible for building the company's partner distribution engine, owning partner acquisition, program design, enablement, and performance management across channel distribution deals and the affiliate program. Key activities include defining program structures, recruiting partners, managing tracking and payouts, and driving co-marketing initiatives.
This role is responsible for building and scaling creator distribution by owning partnerships end-to-end, from sourcing to measurement, and transforming creator content into reusable growth assets. Key duties include managing sponsored creator and influencer programs, handling all aspects of sourcing, negotiation, creative briefing, operations, tracking, and reporting.
This role is responsible for owning end-to-end organic growth across all channels, including thought leadership, social media, newsletters, and video, with the goal of building a repeatable content engine that drives awareness, traffic, and signups. Key duties involve leading all organic content channels, managing the contractor pipeline for content creation, directing video production, and repurposing assets across platforms.
The primary responsibility is to drive massive user and revenue growth by selecting one specific growth wedge and owning its execution end-to-end, building an AI-driven system to achieve scale. This involves running tight experimental loops (ship, measure, learn, repeat) and converting successful strategies into durable, scalable infrastructure.
The role involves owning paid growth end-to-end across major platforms like Google, Meta, TikTok, Reddit, X, and LinkedIn, including channel strategy and budget management. Responsibilities also include building campaign architecture, running a creative machine, owning measurement and tracking, and automating operations and reporting.
The role involves owning the public community, creating engaging content across various formats, and providing hands-on technical assistance to users for building and debugging applications. Additionally, the DevRel will manage community programs like ambassadors and hackathons, and synthesize user feedback for product roadmap decisions.
