The role involves processing medical record requests in a fast-paced environment while ensuring strict adherence to HIPAA guidelines. Additionally, the specialist will provide customer support by answering patient questions and requests via phone.
The role involves designing, building, and maintaining secure cloud infrastructure including virtual machines, containers, and serverless services. You will also collaborate with product engineering teams to implement CI/CD pipelines and ensure high performance and scalability of cloud platforms.
The specialist is responsible for processing medical record requests in a high-volume environment while ensuring strict adherence to HIPAA guidelines. They will also perform general office duties and provide feedback on request volumes to the Processing Manager.
The Intake Specialist is responsible for entering and managing sensitive patient data into the company's computer system. They must also ensure data accuracy, resolve information discrepancies, and classify requests while adhering to HIPAA regulations.
The specialist is responsible for processing medical record requests in a high-volume environment while strictly adhering to HIPAA guidelines. They must maintain consistent turnaround times and provide feedback on request volumes and operational issues.
The Requestor Support Specialist is responsible for managing bulk medical record requests, gathering fees, and maintaining accurate inventory documentation. They also generate reports and provide proactive communication to clients and requesters to ensure timely service.
The Client Advocate serves as the primary liaison for a portfolio of clients, ensuring their service needs are met and fostering long-term loyalty. They manage client satisfaction, document interactions in CRM systems, and collaborate across teams to resolve issues and deliver contracted services.
The Account Manager is responsible for maintaining client satisfaction and retention while proactively identifying and closing expansion revenue opportunities. They act as the primary liaison between clients and internal teams to ensure successful service delivery and resolution of issues.
The Revenue Operations Associate is responsible for managing billing, contract setup, and accounts receivable for the Purview business unit. This role involves maintaining financial accuracy, performing collections, and analyzing data to identify trends and process improvements.
The Credential Manager is responsible for overseeing secure access and credential management across over 1,000 client systems to ensure operational continuity. This role involves implementing password policies, monitoring access rights, and collaborating with IT security teams to maintain compliance and data integrity.
The Operations Associate will lead customer-facing implementation, deployment, and cross-functional initiatives from discovery through launch. They will serve as the central point of coordination for internal teams and customers to ensure project alignment, risk mitigation, and successful delivery.
The Client Advocate acts as a primary liaison between clients and internal teams to ensure service satisfaction and effective delivery of health IT solutions. They are responsible for managing client portfolios, documenting interactions in CRM systems, and resolving issues to maintain high retention rates.
The specialist will monitor communication channels to assist requestors with medical record statuses and ensure accurate documentation in the Med-Release system. They are responsible for securely transmitting records and guiding patients through online submission and download processes.
The Security Engineer will design and maintain AWS-focused cloud security architecture while embedding security controls into infrastructure using automation. They will also partner with development teams to implement DevSecOps practices and ensure compliance with HIPAA, NIST, and HITRUST standards.
The representative will conduct outreach on non-compliant orders, perform quality control checks, and manage data entry for medical records. They are also responsible for monitoring queues and meeting daily productivity goals to ensure exceptional customer service.
The Certification Specialist will utilize the MedRelease platform to pre-complete certifications for medical records while ensuring strict adherence to HIPAA and PHI regulations. The role also involves using mathematical skills to analyze and explain medical billing records to requesters.
The Agile Program Director facilitates Agile Release Train events, manages Scrum Masters, and drives continuous improvement using SAFe methodologies. They are responsible for ensuring flow, transparency, and effective cross-team coordination while supporting budget and delivery reporting.
The specialist will handle high-volume inbound calls to assist clients and patients with medical record requests while maintaining accurate documentation. They are responsible for processing orders, managing invoices, and collaborating with other departments to ensure timely delivery of records.
The Invoicing Specialist is responsible for creating medical record request invoices using MedRelease software and ensuring accuracy and compliance. They will also resolve discrepancies, handle invoicing inquiries from third parties, and collaborate with internal teams to address issues.
You will design, build, and maintain backend services and APIs to retrieve and process patient records using FHIR standards. Additionally, you will lead technical roadmaps for interoperability components while collaborating with cross-functional teams to modernize legacy integrations.
