The Credential Manager is responsible for overseeing secure access and credential management across over 1,000 client systems to ensure operational continuity. This role involves implementing password policies, monitoring access rights, and collaborating with IT security teams to maintain compliance and data integrity.
The Operations Associate will lead customer-facing implementation, deployment, and cross-functional initiatives from discovery through launch. They will serve as the central point of coordination for internal teams and customers to ensure project alignment, risk mitigation, and successful delivery.
The Client Advocate acts as a primary liaison between clients and internal teams to ensure service satisfaction and effective delivery of health IT solutions. They are responsible for managing client portfolios, documenting interactions in CRM systems, and resolving issues to maintain high retention rates.
The specialist will monitor communication channels to assist requestors with medical record statuses and ensure accurate documentation in the Med-Release system. They are responsible for securely transmitting records and guiding patients through online submission and download processes.
The specialist will process medical record requests while ensuring strict adherence to HIPAA guidelines and data confidentiality. They will also provide phone support and assist with general office duties to maintain efficient operations.
The Security Engineer will design and maintain AWS-focused cloud security architecture while embedding security controls into infrastructure using automation. They will also partner with development teams to implement DevSecOps practices and ensure compliance with HIPAA, NIST, and HITRUST standards.
The representative will conduct outreach on non-compliant orders, perform quality control checks, and manage data entry for medical records. They are also responsible for monitoring queues and meeting daily productivity goals to ensure exceptional customer service.
The Certification Specialist will utilize the MedRelease platform to pre-complete certifications for medical records while ensuring strict adherence to HIPAA and PHI regulations. The role also involves using mathematical skills to analyze and explain medical billing records to requesters.
The Agile Program Director facilitates Agile Release Train events, manages Scrum Masters, and drives continuous improvement using SAFe methodologies. They are responsible for ensuring flow, transparency, and effective cross-team coordination while supporting budget and delivery reporting.
The Invoicing Specialist is responsible for creating medical record request invoices using MedRelease software and ensuring accuracy and compliance. They will also resolve discrepancies, handle invoicing inquiries from third parties, and collaborate with internal teams to address issues.
The specialist will handle high-volume inbound calls to assist clients and patients with medical record requests while maintaining accurate documentation. They are responsible for processing orders, managing invoices, and collaborating with other departments to ensure timely delivery of records.
You will design, build, and maintain backend services and APIs to retrieve and process patient records using FHIR standards. Additionally, you will lead technical roadmaps for interoperability components while collaborating with cross-functional teams to modernize legacy integrations.
