GoodShip

The Implementation Manager acts as a technical architect bridging sales and customer success by designing tailored solutions and leading proofs-of-concept. They own the technical transition from contract signature through onboarding to ensure the platform delivers established value outcomes.

Design and evolve the internal engineering platform to improve developer experience and software delivery speed. Implement observability, reliability metrics, and automation to ensure system stability and scalability.

Drive revenue growth by hunting for new business and managing the full enterprise sales lifecycle from prospecting to closing. Partner cross-functionally with Product and Customer Success to align platform value with customer needs and influence GTM strategy.